Overall

Degraded Performance of US Cluster

Resolved
Monitoring

A workaround has been implemented by our network provider.
The US cluster is operational now. We are continuing to monitor the situation and making action plans to prevent these issues from occurring again.

Assessed

We have around 50% US capacity down due to reachability issues. Users with US only flag may notice a degraded performance of page rendering.

We’re working with our network providers to fix this issue.